General information about the blood donor eligibility can be found in the Donor Eligibilty section.
Post Donation: If you recently donated and have developed a fever or other symptoms that suggest a recent infection or you want to provide additional information about your donation please call 1-866-236-3276 for immediate assistance (Option 2 in the phone system). For your convenience, this number is available 24 hours a day, 365 days a year.
For help resetting your password, please visit go to the Account Login page and select the ‘forgot your password’ option under the Blood Program Leader login section.
For all other support types, please complete this form, and a customer care representative will contact you within 48 hours. For immediate assistance, please call 1-855-210-1278.