Online New Volunteer Orientation

This self-study online new volunteer orientation program is available for individuals as directed by your local volunteer coordinator.

View the modules below to learn more about the American Red Cross. You may receive additional information through your unit's orientation process. Before you begin, you may want to view the Articulate Demo below to familiarize yourself with navigation and print a full copy of the participant materials .

Articulate Demo
Viewing Time: 3 minutes
Module describes how to navigate and use all the features of the Articulate navigation in which this orientation is designed. If you encounter technical difficulties, please review the Help Guide.

Module 1 — History
Viewing Time: 25 minutes including knowledge check
Module describes the history of the International Red Cross and Red Crescent Movement and the American Red Cross, the connection between the two and the Fundamental Principles.

Module 2 — Foundations
Viewing Time: 10 minutes including knowledge check
Module discusses our mission, organizational structure and strategic direction.

Module 3 — Key Services
Viewing Time: 20 minutes including knowledge check
Module illustrates the key services of the American Red Cross.

Module 4 — Our Commitments
Viewing Time: 12 minutes including knowledge check
Module describes how Red Cross employees and volunteers apply our values, practice total diversity and act within ethical standards to uphold the public trust.