Hospital Services



The Indiana-Ohio Region of American Red Cross Blood Services supplies blood to over 60 local hospitals. Red Cross staff work 24 hours a day, seven days a week to ensure that hospitals have the blood products they need.

Special Services Available to Our Hospital Customers

Immunohematology Reference Lab (IRL)
The American Red Cross has access to a national registry of rare blood donors and maintains a frozen supply of rare blood available for immediate shipment around the world. Rare blood types are frozen for up to 10 years.

The Red Cross also maintains a system of National Reference Laboratories to help physicians resolve complex serological problems and identify rare blood. Hospital blood bank technologists call the Red Cross daily to resolve blood typing issues and transfuse their patients safely. Someone is on-call 24 hours a day to find a matching rare donor if needed.

To contact the IRL, please call (260) 480-8272 or fax (260)-480-8114.


Storage & Distribution
If you work at a hospital and need to place an order for blood products, please contact the Storage & Distribution Department at one of the following numbers:

  • 1-800-589-8128
  • (260) 480-8279
  • Fax: (260) 480-8162

Education Opportunities
Visit the Indiana State Association of Blood Banks (ISABB).

Visit the AABB (formerly the American Association of Blood Banks).

If you have any other questions please contact a member of the Hospital Accounts Team:
Jan Stuckey, Senior Hospital Account Manager –
Tricia Albers, Hospital Account Manager –

  AABB for Charlotte National Testing Lab Charlotte AABB 2016-2017.pdf