Volunteer Opportunity
Bloodmobile Refreshment Area (Donor Diner) Volunteer
995 East Broad Street
Columbus, OH 43205
Columbus, OH 43205
These volunteers are vital to our donor's overall donation experience. Volunteers serve refreshments, talk with donors, and remain alert and immediately call for help if a donor shows signs that he/she does not feel well. In addition, volunteers encourage donors to donate again, and promote a positive, long-lasting impression of the American Red Cross.
Purpose:
Serving refreshments, talking with donors, being alert and knowing to immediately call for help if a donor shows signs that he/she does not feel well. Donor Diner volunteers play a key role in making sure that donors have an overall good experience so that they will donate again.
Key responsibilities:
· Serve refreshments to donors after their donation
· Talk with donors
· Provide donor pins when appropriate
· Alerting medical staff if a donor does not appear to be feeling well or their arm is bleeding
· Schedule next blood donation appointment when applicable
Time Commitment:
Volunteer at least once per month at a blood drive. The length of a blood drive is approximately 6 – 7 hrs. It is acceptable if you are only available a portion of that time.
Relationships:
· Immediate supervisor at a blood drive is the Charge staff
· Working with the public in different venues
Qualifications:
· Good customer service skills
· Friendly disposition
· Dependable
· Have good mobility
Required Training:
Task training provided in the second hour of Orientation
Suggested Training:
Customer service training
Benefits
· Meet new people/network with other professionals
· Hone customer service skills
· Documented service hours
· Participation in volunteer recognition
· Without volunteers at our blood drive we would be unable to collect all of the blood products necessary to help all of the Central Ohio patients in need – every time you volunteer you are truly helping to save a life.
