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Volunteer Opportunity

Bloodmobile Refreshment Area (Donor Diner) Volunteer

995 East Broad Street
Columbus, OH 43205

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These volunteers are vital to our donor's overall donation experience. Volunteers serve refreshments, talk with donors, and remain alert and immediately call for help if a donor shows signs that he/she does not feel well.  In addition, volunteers encourage donors to donate again, and promote a positive, long-lasting impression of the American Red Cross.
Serving refreshments, talking with donors, being alert and knowing to immediately call for help if a donor shows signs that he/she does not feel well. Donor Diner volunteers play a key role in making sure that donors have an overall good experience so that they will donate again.
Key responsibilities:
·         Serve refreshments to donors after their donation
·         Talk with donors
·         Provide donor pins when appropriate
·         Alerting medical staff if a donor does not appear to be feeling well or their arm is bleeding
·         Schedule next blood donation appointment when applicable
Time Commitment:
Volunteer at least once per month at a blood drive. The length of a blood drive is approximately 6 – 7 hrs. It is acceptable if you are only available a portion of that time.
·         Immediate supervisor at a blood drive is the Charge staff
·         Working with the public in different venues
·         Good customer service skills
·         Friendly disposition
·         Dependable
·         Have good mobility
Required Training:
Task training provided in the second hour of Orientation
Suggested Training:
Customer service training
·         Meet new people/network with other professionals
·         Hone customer service skills
·         Documented service hours
·         Participation in volunteer recognition
·         Without volunteers at our blood drive we would be unable to collect all of the blood products necessary to help all of the Central Ohio patients in need – every time you volunteer you are truly helping to save a life.
Register for Bloodmobile Refreshment Area (Donor Diner) Volunteer
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