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Our Leadership

New York-Penn


E. Mary O’Neill, M.D.
Vice President
American Red Cross Blood Services – East Division

Dr. Mary O’Neill is Vice President for the American Red Cross Blood Services, East Division, which includes 12 blood regions from Maine to South Carolina.  Prior to her appointment in 2004, Dr. O’Neill served as CEO and Medical Director for the former New England Region.

Dr. O’Neill has a medical degree from the University College Cork Medical School in Cork, Ireland. She was a Resident in anatomical pathology at The Mallory Institute of Pathology in Boston, Massachusetts and clinical pathology at the University Hospital in Boston, Massachusetts. Dr. O’Neill served as the Registrar for the Blood Transfusion Service Board in Cork, Ireland and was a Fellow in clinical chemistry at the University Hospital in Boston, Massachusetts.

Dr. O’Neill is board certified in Anatomical Pathology, Clinical Pathology and Blood Banking/Transfusion Medicine. She has served as a Teaching Fellow and Assistant Professor of Pathology at Boston University School of Medicine and as Adjunct Assistant Professor of Pathology at Dartmouth Hitchcock School of Medicine in Lebanon, New Hampshire.

Dr. O’Neill currently serves on the Board of Directors for both the AABB (formerly the American Association of Blood Banks) and the National Blood Foundation. 


Michael Chaplo
Vice President of Recruitment
American Red Cross Blood Services – East Division

Michael Chaplo is the Vice President of Recruitment for the East Division where he works in partnership with Recruitment Process and Planning leadership, key recruitment-related functions and field leaders to drive improvements in how the organization recruits blood and platelet donors.

Prior to this role, Michael served as Vice President of National Sales for Preparedness and Health and Safety Services (PHSS) with the American Red Cross in Washington, DC.  In this capacity, he brought extensive experience in growing revenue to the not for profit industry, making incalculable contributions to the evolution and growth of PHSS.

Michael is a sales and marketing industry leader with more than 20 years of experience and a proven track record of success.  He has contributed immeasurably to the high-tech and telecom industries through his executive tenure with several leading companies, where he developed sales and marketing strategies that resulted in extraordinary revenue growth.

Michael holds an MBA in Management and Finance from Fairleigh Dickinson University, and a Bachelor of Science from Utica College of Syracuse University. He has also completed executive education programs at MIT Sloan, Wharton and Penn State University.



Kay Schwartz
Chief Executive Officer
American Red Cross Blood Services – New York-Penn Region

An American Red Cross employee for more than 20 years, Kay Schwartz was appointed Chief Executive Officer of the American Red Cross Blood Services, New York- Penn Region in January 2005.

As the Region’s CEO, Kay oversaw the completion of the restructuring and consolidation of the New York-Penn and Northeastern Pennsylvania Regions into the former Empire-Keystone Division in 2005, as well as its recent merger with the Northeast Division.

Utilizing such programs as LEAN manufacturing and Six Sigma, she has seen the Region make significant strides in efficiency, production and quality. Kay coordinated the launch of the Life Share Plus program, which helps relationships with area hospitals keeping the Region competitive in a time of escalating medical costs. She has also spearheaded diversity initiatives to inspire a new generation of blood donors.

Prior to being appointed CEO, Kay served as Regional Quality Director (RQD).

A graduate of the Fredonia State University with a Bachelors of Science in
Biology, she completed an internship in Medical Technology at the W.C.A. Hospital School of Medical Technology, Jamestown, New York where she received the Evelyn V. Gustavson Award for the Outstanding Medical Technology Student.

Kay is a Certified Quality Auditor (ASQ), AABB Assessor and a member of the Blood Banks Association of New York State, AABB, American Society of Clinical Pathologists and American Society of Quality.


Patricia Pisciotto, M.D.
Chief Medical Officer
American Red Cross Blood Services – Northeast Division

Dr. Patricia Pisciotto joined the American Red Cross - Connecticut Blood Services Region as the medical director on November 1, 2005 and was appointed chief medical officer, Northeast Division in January 2007. Prior to oining the American Red Cross she served as the clinical director of Laboratory Medicine and Blood Bank/Hematology at the University of Connecticut Health Center - John Dempsey Hospital. She held the academic title of professor and interim chair for the Department of Pathology and Laboratory Medicine at the University of Connecticut School of Medicine and Dental Medicine and presently maintains the title of professor emeritus.

Dr. Pisciotto received her BS from Rensselaer Polytechnic Institute, Troy, N.Y. and her M.D. from Albany Medical College in Albany, N.Y. She completed her training in Pediatrics at the University of Minnesota Hospital, in Pediatric Hematology/Oncology at New York Hospital-Cornell University Medical Center/Memorial Sloan-Kettering Cancer Center and in Blood Bank/Transfusion Medicine at the University of Connecticut Health Center. She has pursued a career in transfusion medicine with special interest in pediatric transfusion therapy. She is Board Certified in Pediatrics, Pediatric Hematology-Oncology and Blood Banking/Transfusion Medicine.