Printable Version

Online Scheduling System

Donor Training Tools

Below is a list of commonly used features in the Red Cross Online Scheduling System.  For assistance, please click on the help links in the right hand columns.

For each topic listed below, help files containing identical content and instructions are available in two different file types:

  • Standard PDF Document - A downloadable and printable Adobe Acrobat document that provides step-by-step instructions on how to complete a specific activity or transaction in the Online Scheduling System. This standard document includes graphic screen captures and detailed instructions including which buttons to click and sample data values to enter in the system to complete the transaction.
     
  • Interactive PDF Simulation - Opening this type of Adobe Acrobat file will launch an interactive simulation that guides you through the execution of a transaction in the Online Scheduling System. You will be taken into a virtual representation of the Online Scheduling System and provided precise instructions on which buttons to click and which sample data values to enter into specific fields to complete the transaction.

To download the latest version of Adobe Acrobat, please visit Adobe.com.

For additional help, please call 1-800-RED CROSS (1-800-733-2767) and press prompt #2.

Topic Standard PDF Document Interactive PDF Simulation
Create Web Account View Document View Simulation
Log in to Web Account View Document View Simulation
Cancel an Appointment View Document View Simulation
Change Password View Document View Simulation
Edit Your Profile View Document View Simulation
Reset Account Password View Document View Simulation
Schedule an Appointment View Document View Simulation
Search Blood Drives by City/State View Document View Simulation
Search Blood Drives by Donation Type View Document View Simulation
Search Blood Drives by Zip Code View Document View Simulation
Search Blood Drives by Sponsor Code View Document View Simulation
View Past Donations View Document View Simulation
View Recommended Blood Drives View Document View Simulation
View Upcoming Appointments View Document View Simulation
Reschedule an Existing Appointment View Document View Simulation
Request a Donor Card View Document View Simulation