Team Supervisor (Grade 9) Full-Time
Create a team environment and provide leadership needed to maintain premiere donor care, customer safety and satisfaction during the blood collection process. Demonstrate excellence in customer service and public relations to promote a positive, professional image of the American Red Cross Biomedical Services. Work independently with attention to detail and full knowledge of all aspects of the daily collection process. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations.
RN/LPN or equivalent experience is required, with current state licensure as required. Minimum two years of experience or documented satisfactory performance in Collections Specialist II position is required. Previous management and customer service experience is preferred. Effective verbal communication and public relations skills is required. A current valid driver's license and good driving record is required.
Recruiter: Elizabeth Gage Grade 9 Franklin West Open: 12/04/09 until filled, Job ID 09-098
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