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Career Opportunity

MSN – Q&L Technical Assistant II

Job Description

Prepare blood components. Maintain manual and computer records associated with production or testing. Comply with safety policies and procedures in the work area and use applicable protective equipment at all times to prevent exposure to potentially infectious blood and body fluids. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations.

To formally apply for this opening, please complete our Employment Application referencing Job ID 09-092. Applications are accepted via email at and via mail at:

American Red Cross
Attn: Human Resources
4860 Sheboygan Ave
Madison, WI 53705

Equal Opportunity/Affirmative Action Employer. Qualified females, minorities, disabled persons and veterans are encouraged to apply.


  • Manufacture, process, label, store and perform quality control on blood products including, but not limited to, whole blood platelets, plasma, red blood cells, cryoprecipitate, non-standard blood products and saline washed red blood cells and frozen and deglycerolized red cells. Meet the quality and quantity production goals established by the department.
  • May perform sample management.
  • Operate, maintain and perform quality control and/or validation on laboratory equipment. Ensure adequate inventory of required supplies.
  • Perform data entry and operate the computer programs associated with component production, labeling and storage. Maintain accurate, legible and complete production and testing records.
  • Appropriately manage suspect products.
  • May leukoreduce blood products.
  • May perform sterile docking.
  • May perform the pre-labeling, labeling, quarantine, and disposal of bio-hazardous blood products and maintain applicable records.
  • May maintain, edit and review computer and manual records to assure accurate record keeping.
  • May perform product reconciliation.
  • May divide blood products according to established procedures.
  • Perform other related duties as required.


Perform routine tasks in accordance with established standard operating procedures under general supervision. May participate in the training activities.


  • Minimum one year of college studies or technical training in science or medical technology or the equivalent is preferred. Successful performance as a Technical Assistant I, or equivalent experience in a laboratory or manufacturing setting preferred.
  • Must be able to work a Sunday-Thursday schedule, core hours 6am-6pm.

The duties are representative of the essential functions of the position. Operational flexibility is required to meet sudden and unpredictable needs. Available to work overtime, other shifts, early mornings, evenings, holidays and weekends. Requires standing, stretching, stooping and bending for extended time periods. Lift, pull, push and move objects of up to 75 pounds. May work in walk-in refrigerator/freezers for periods of time. Work under pressure and within time standards. Required to wear protective clothing such as lab coats, gloves, face shields, etc. when there is exposure to blood and blood products and/or where work location requires. Ability to use a wide variety of lab or medical equipment. Ability to use a personal computer and applicable software for sustained periods of time. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is in OSHA Category I in view of the fact that the position requires the incumbent work under conditions where the potential exists for the incumbent to make contact with blood or blood components as a result of splashes, spills, and/or needlesticks. Potential exists to also be exposed to hazardous chemicals.

Job ID: 09-092
Application Period: 12/28/09-01/04/09


4860 Sheboygan Ave
Madison, WI 53705

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